We at Sylvia Decor & Design make preorder items available to our clients, because those items are highly sought after, seasonal and often ordered preseason. We do not accept cancellations. Additionaly, preorders are not eligible for discounts or price matching. Preorders require payment to be made at checkout. As well as clicking the agreement button for the terms of a preorder. Should your item arrive damaged a RGA will be provided. If an item is in stock we will replace it. If the item is not in stock we will refund you to your original payment method. We appreciate your business.
Should the item not be manufactured you will also receive a refund to your original payment method. As always we thank you for support. #homeiswheretheheartis